Accessibility Statement

Empower Physical Therapy & Wellness is committed to making empowerptwellness.com usable by everyone, including people who use assistive technology such as screen readers, screen magnification, voice control, or keyboard-only navigation. We know that for many of our patients, this site is the first step toward getting care, and a site that doesn't work for you is a barrier to that care.

Conformance Target

We work to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the standard referenced by the U.S. Department of Health and Human Services' Section 504 rule and widely used as the benchmark in ADA Title III web accessibility matters. WCAG 2.1 AA is a set of testable success criteria covering things like color contrast, keyboard operability, clear labeling of forms, and compatibility with assistive technology.

Measures We've Taken

This site was built with accessibility in mind and has since gone through a dedicated accessibility review and remediation pass. That work included, among other things: adding a skip-to-content link and proper landmark structure to every page; auditing and correcting color contrast across every background used sitewide; associating every form field with a real, visible label and wiring form errors to be announced to screen readers; adding a visible keyboard focus indicator to every interactive element; fixing a mobile menu and quick-action button that stayed keyboard-focusable while visually hidden; adding a pause control to the auto-scrolling reviews section; making sure our booking form still works with JavaScript turned off; and running both automated testing (axe-core) and manual keyboard testing across every page template on the site.

Accessibility is an ongoing effort, not a one-time project. We review this site's accessibility whenever we make significant changes, and periodically outside of that, and we correct issues as we find them or as they're reported to us.

Known Limitations

Despite our best efforts, a few things on this site have known limitations:

• The Google Reviews widget on our homepage is provided and rendered by a third-party service (Elfsight). We don't control its underlying code, so while we've verified the surrounding page works well with a keyboard and screen reader, we can't guarantee the widget itself meets every WCAG success criterion. The same reviews are also available in plain, fully accessible text on our Testimonials page.
• The workshop video on our Workshops page does not currently have closed captions or a text transcript. We're working on adding one.
• Our downloadable new-patient and physician referral forms are PDF documents designed to be printed and filled out by hand; they are not fully accessible to screen reader users in their current form. If you need the information in either document in an accessible format, contact us using the information below and we'll get it to you another way.

Feedback

If you use assistive technology and run into a barrier anywhere on this site, or if you have trouble accessing any of our content or services, please let us know. We want to fix it. Contact us at info@empowerptwellness.com or 909-907-0805, and please include the web page and a description of the issue. We aim to respond within 5 business days.

Alternative Ways to Reach Us

If any part of this website is difficult for you to use, you're always welcome to call any of our three locations directly to schedule an appointment, ask a question, or request paperwork in another format. Phone numbers and addresses for all three offices are in the footer of every page.