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Empower Physical Therapy

15944 Los Serranos Country Club,
Dr #250, Chino Hills, CA 91709

Phone: (909) 907-0805

Fax: (909) 907-0735

Email info@empowerptwellness.com

Office Hours

Monday 8:30am–7pm
Tuesday 8:30am–7pm
Wednesday 8:30am–7pm
Thursday 8:30am–7pm
Friday 8:30am–5:30pm

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Google Rating

5.0

Based on 107 reviews

Empower Physical Therapy and Wellness

5.0

Jenna Bailey

21:17 26 Jan 21

My time at Empower Physical Therapy has been nothing but positive, encouraging, and an overall amazing experience. From the first day, I felt like I was heard and that they understood my issues with both my upper and lower back. I’ve had these issues for years, and I have never seen such progress in my back before coming here. I felt that every employee there, from the PTs to Exercise Specialists to the front desk, was there for me and treated me with so much compassion. I formed a relationship with nearly every person there, and I was only there for less than a month. I am planning to pursue a career in Occupational Therapy, and this experience has showed me how I want to treat my future patients. I would and will highly recommend Empower to any of my friends and family in need of an exceptional Physical Therapy experience!

Joshua Chang

06:31 19 Jan 21

My time at Empower Physical Therapy was truly a blessing. From the front desk, physical assistants, and physical therapists are amazing. I came into Empower with a torn ACL, meniscus, and a dislocated patella, which resulted in a long recovery process. I was fairly impressed with how attention to detail all the physical therapists are in the recovery process. Every time I came in, it was always a one on one experience working in different areas to improve and ultimately get stronger. After I finally got cleared from the Empower team, this is the most mentally confident I've ever felt from a serious injury. The overall atmosphere at the facility is tremendous, always super friendly and inviting. Throughout my 12-month recovery process, I would highly recommend Empower Physical Therapy if you are recovering from any injury.

Maurice Williams

18:29 15 Oct 20

It has been a month since my final session at Empower and my workouts are back and better than expected. There has only been one reminder that I ever had an injury and it lasted for a nanosecond. I now have the strength and the confidence of full mobility in my shoulder. My ortho specialist was also pleased two weeks ago during my follow up appointment. I highly recommend Empower. At 54 I am now a believer in good physical therapy. Thanks Empower for empowering me. - Maurice

vincent lu

00:19 01 Oct 20

TLDR: This place is amazing with knowledgeable and attentive staff. 100% recommend.I went to Empower Physical Therapy in search of a longer term PT due to being a highly active individual. I worked with Michelle DPT and from day 1, she was extremely helpful, knowledgeable, and highly attentive. I've been to other PT offices before where they give you an exercise and come find you 10 minutes later. Michelle will keep an eye on you and make sure your form is perfect before watching from a distance. The PTAs were also amazing and very helpful as well. Scheduling was made very simple with the highly responsive coordinator, Sarah. Theyre very understanding when it comes to changing or canceling appointments. I 100% recommend this place and will definitely return when future injuries occur.

Greg Lewls

16:44 11 Sep 20

I had right knee total replacement in November of 2019 I began preoperative care at Empower about a month out from surgery and I did all of my post operative PT with them as well. I highly recommend them...they all do an amazing job. My primary therapists were Michelle and Rosslyn and they are both amazing very encouraging and supportive while at the same time pushing me hard so I could recover strong and quick. Sarah does an outstanding job of running the front office and all the logistics involved she was very helpful when I ran into small insurance issues. With all their help I was able to return to full duty as a firefighter with in 6 months of surgery...I recommend them 100% !!

Naomi Sorto

18:55 19 Jun 20

There awesome

Tim Zoz

16:22 14 Jun 20

I came here after a ski accident (torn ACL) right as COVID hit back in March. I required surgery but everything was placed on hold due to the pandemic restrictions. The team at Empower was able to improve my mobility back to a full range of motion and allow me to return to full daily function as I prepared/waitied for surgery. They were flexible with my work schedule, the front desk is amzing to work with, and the attention and care you receive from the PT's is amazing. No one LIKES to go to physical therapy but working with the team at Empower made it sooo much more enjoyable than past PT experiences. If my family and I weren't being forced to move I would 100% be back to rehab here after surgery. Going to miss you guys!

Irma Kawaguchi

02:18 28 Jan 20

I Met Dr Carlo at a church event. I went in for an evaluation, not really knowing what to expect. I’ve had a herniated disk and have suffered from mild to severe back pain. I had been unable to sleep on my bed and slept on the floor instead. Thanks to Dr Torres and the rest of the staff there who helped me with my therapies, I am now in much less pain, and able to sleep on my bed. Thank you Dr Carlo and team, for empowering me!

R G

02:40 19 Dec 19

Finding a place to rehab my knee was easy, as soon as I came to Empower Physical Therapy I didn't want to look anywhere else. From the front desk to assistants and doctors, the level of professionalism and knowledge was top notch. I was back to work in a short time. They gave me the tools needed to further strengthen my knee and continue to lead an active sports lifestyle at 40 years old. The people at Empower gave me a very positive outlook on physical therapy.

Dan The Man

17:47 16 Dec 19

Empower Physical Therapy has been one of the best places I ever went to get physical therapy. Thanks to Dr. Carlo and the rest of the crew I was able to get back to doing physical activities as soon as possible without any problems. Thank you guys so much!!

Kathleen Laurel

00:40 14 Dec 19

I had ACL reconstruction surgery in August 2019 and started PT in September 2019. From Day 1, the staff at Empower has been AMAZING! Sarah helped me get my initial consultation appointment almost immediately after being cleared to start PT and since then has accommodated my schedule to make sure I get in all my sessions. Dr. Carlo and his team, Dr. Michelle and Dr. Roz together with their awesome aides, Lauren and Elijah, have really made sure that my recovery and my eventual return to my active life has been smooth and essentially pain free. The exercises that they have given me in and out of the office have helped my knee to get stronger every day. I initially thought that my recovery would be long and daunting, but with their help has been shorter and easier than expected. What’s even better is that they are all such wonderful, genuinely caring individuals who care about their patients. I’d recommend Empower Physical Therapy and Wellness to anyone in need of overcoming pain from an injury or surgery.

Sammi Lopez

21:11 13 Dec 19

In February I got into a really bad car accident and I noticed it messed up my back pretty bad to the point I couldn't bend down at all. I was going to a least 5 different chiropractors but NOTHING was working out for me. I honestly lost faith and I was frustrated because I had plans to leave for the military this year. Not until my mom found out about Empower Physical Therapy!! its been about 2 months since I have been going and honestly I'm so happy noticing the progress and results. After a year I'm finally being active again!! Starting in January I'm joining boxing boot camp and training to leave for the military this upcoming year! I totally recommend this place!! Everyone is so friendly, they work with you, and motivate you to do your best!

Joanne Saiz

03:34 13 Dec 19

I've been going to Empower Physical Therapy for approximately five months. The staff is professional and care about me and my wellbeing. In the past, my son, needed physical therapy for his sprained ankle and he said the staff were nice. I took this as a sign that if my son felt comfortable, I would feel the same. Dr. Torres, and Dr. Nava and staff are the best.

Jorge Lopez

23:56 11 Dec 19

Came for my leg pain and I be feeling great every time I come to my session , highly recommend

Jen Smith

23:11 27 Nov 19

Fun, friendly staff that makes you work!!

amber wong

20:02 27 Nov 19

Love everyone on the Empower team! Lauren, Sarah, Dr. Michelle, and Dr. Roz create such a great environment and made me so excited to come in every day! 11/10 would recommend!

Kangna Garnier

20:00 26 Nov 19

Dr. Carlo and Empower Physical Therapy is the best. They are all so friendly, accommodating and knowledgeable. I’ve been suffering from back pain for over 10 years and had 2 back surgeries in between that time. I have been to a few physical therapists and no one has come close to what Dr. Carlo and his team offers. After my second back surgery 2 years ago I came to Empower with fear. Fear that I can no longer do the activities I use to do with my 3 young kids and that I had to accept that back pain will be with me the rest of my life. However Dr. Carlo has build my strength, my confidence and gave me enough skills to overcome all that. I have never felt stronger, felt this long term pain relief in my back in so long and the best part is I am living my best life with my kids. I now no longer need pain medication because all I need to do is go see Dr. Carlo. I’m currently on a maintenance program and highly recommend it, it is truly the best preventative measure I can do for back. Go see Dr. Carlo and his team, you won’t be disappointed. They have become part of my family over the years.

Alicia Vargas

20:01 21 Nov 19

I can’t say enough good things about the Empower Physical Therapy team. They’ve treated me for back, wrist, and knee injuries and I have received the best of care with just the right amount of motivation and encouragement. The entire team is beyond friendly, kind, patient, and caring and helped me so very much! Many, many thanks to Dr. Carlo and the whole team!

Jennifer Blanco

00:36 07 Nov 19

The staff is very caring and tentative to your needs. With my physical therapy sessions I have seen improvement and overall well-being to my health.

Arthur Famble

00:06 07 Nov 19

I've been to several physical therapist and this place is by far and away the best. The staff is professional, patient and extremely knowledgeable. Dr. Sayo is one of the best physical therapist I've had the pleasure of meeting. Highly recommended.

J Smoove S

22:56 06 Nov 19

After searching my community for a place to rehab my surgically repair hip, I was fortunate to fine Empower Physical Therapy. My first impression was how nice and friendly the staff were, as well as the cleanliness of the center. After my initial consultation with the Doctors, they mapped out a course of recovery that would get me back to the life I enjoyed. The doctors and staff worked with me weekly, and monitored my progress, while encouraging me every step of the way. The personalized attention and pleasant environment made my recovery enjoyable. Thank you Empower Physical therapy! I am truly satisfied and happy with the results of your Physical Therapy and will gladly offer referrals. You guys are the best.Sincerely Jeff S.

Nico Estrada

22:32 06 Nov 19

I can’t say enough about the staff here at empower physical therapy and wellness. The location is small but what they lack in size, they more than make up with the amount of care and attention they give to their patients. I was involved in a motorcycle collision and needed a spot to do physical therapy. I happened to find this place by luck but I’m glad I did. The staff was so encouraging and easy to talk to that it made going to physical therapy truly enjoyable. I highly recommend this place to anyone.

Jay Kim

23:38 27 Jun 19

Great staffs. They are all friendly and perfect therapy.

Alvys Kowalski

18:50 27 Jun 19

SUPERB staff! Immediately felt comfortable and cared for from the very start. From Sarah at the front desk to Dr. Carlo, Dr. Michelle, Alex, Paige and Lauren - they are all so easy to talk to and knowledgeable. I was able to apply the stretches and exercises into my daily workout routine enabling me to recover, heal and strengthen my injured body part. Extremely thankful to Empower Physical Therapy for their help!

Kevin Li

15:55 27 Jun 19

Overall great staff and atmosphere. Most importantly help you get back to full strength post operation.

Rose Dhaliwal

00:38 27 Jun 19

The staff at Empower are amazing! Michelle, has done wonders in helping reduce the swelling and pain in my hand/wrist and regain both its mobility and strength. She takes my personal needs into account and is quick to make adjustments where needed. Lauren and Paige and the rest of the staff are all amazing and make the environment fun and friendly!

Stephanie Hoffman

23:03 26 Jun 19

My mom Susie has been going here for therapy and she is on her third round of therapy and the entire team continues to be very helpful and professional through all of her treatments.

Jerry Janecek

22:01 26 Jun 19

Great staff! They push me to do new exercises for both flexibility and strength. Got me ready to be back at work. Would recommend Empower to anyone.

REACH Norm Drexel

17:34 23 May 19

Dr. Carlo, and the whole team, are terrific. I had muscle pain in my right leg and could hardly walk without a lot of pain. Several doctors I visited just gave me pain pills but could not fix the problem. One doctor referred me to Dr. Carlo. He knew what the problem was after a 30 minute visit. He began therapy and within a few weeks most of the pain was gone. Now I can walk normally again. He is helping me regain balance now.The team he has assembled know what they are doing and they are friendly and very supportive.I highly recommend Empower.

Sam Kasbar

00:38 01 May 19

The Empower Team is 6 stars so not sure why I have to settle for 5. But at any rate, they are amazing. Friendly, Professional, knowledgeable and committed to your well being. I have voluntarily been coming here for almost 1 year and I have made consistent improvements each and every time. After seeking treatment from several other PT facilities, Empower comes full circle with all my needs and is hands down, THE BEST.

L Lee

00:00 01 May 19

Amazing people. Amazing help. Working together to get you in a better physical state. Not to mention they want your recovery as much as you do. Plus....super super nice, incredibly attuned your body, and willing to push when necessary. Love love love them.

Usama Muallem

21:30 30 Apr 19

First off I would like to say that I absolutely love this place. I enjoy every appointment I have had so far and I am always excited for the next one.I started going to Empower PT because of a gym accident back in November 2018 that gave me lower back pain. Not only was I in pain daily from it, but I lost a lot of confidence and love I had for going to the gym. Thankfully my sister signed me up for empower about two months ago and I can truly say that was the best thing that happened to me. The staff is incredible, they help you make significant progress with obtaining the recovery you want.Everyone is very friendly, they do their best to make you feel comfortable, and make you feel like you’re apart of the empower family. They helped me tremendously and I highly recommend anyone to go here!

Mike Padilla

20:59 30 Apr 19

This is my third time using Empower Physical Therapy and Wellness. They got me back to work as soon as possible and enjoy the things I like to do on my free time like working out and playing golf. Dr. Carlo and Dr. Alex have been amazing helping with my back injury. Lauren and Paige were there to help every step of the way. Everyone always has a smile on their face and engage in great conversation while helping with all the exercises, stretching and stim or TENS therapy. Sarah is always on top of setting my appointments or rescheduling when needed. They have a great office atmosphere that's welcoming, easy going and fun - all the while pushing you to get better and reach the goals you set for yourself when you start your PT appointments there. Dr. Alex even helped me get rid of my vertigo when it struck me out of the blue for the first time in my life. What a life saver! Can't say enough good things about this place and would recommend them to anybody who needs physical therapy for a work or sports injury or for any physical therapy you need for any reason.

p adams

18:12 30 Apr 19

Great staff and really amazing facility! Everyone is there to help you reach your goals and ensure you recover or improve your health. They also have worked with my insurance companies and made sure I could see them, despite some issues with billing. They were incredibly helpful and made sure I could get the best care possible without any hassle from insurance. Dr. Alex and Dr. Carlos have been very knowledgeable to work with, making sure I understand what I have to do and making it all fun and possible!

Brian Turner

20:43 29 Apr 19

The staff is great, they are friendly and informative. They make you feel very comfortable.

Darlene Baca

16:30 28 Apr 19

Liam Funk

17:58 26 Apr 19

I have been interning/aiding at Empower for almost two years now and I have never met such a great group of people. From the patients to the staff, I have learned so much and realized my true passion for physical therapy. Empower is the place to go!

A J

03:47 25 Apr 19

When I began at EPTW I was fresh out my walking boot and hobbled slower than my 70 year old mom. I'd broken my ankle and was depressed that, despite having healed properly, I still had a ridiculously obvious limp and at times walked with a cane. I could barely do any of the exercises and playfully complained the entire time in the beginning. Seven weeks later I still playfully complain but I do it while RUNNING the treadmill. The therapist are knowledgeable and personable, the sessions are fun, and they are flexible with my work schedule. Whoop to Dr. Alex, Dr. Carlos, Lauren, Paige, Sarah, and the volunteer staff. T H A N K Y O U !

Armita Leos

21:10 23 Apr 19

Nice employees,clean and friendly best Physcial therapy Doctors

richie chen

18:15 23 Apr 19

5 stars. I have PT here for about half year. Both Dr. Carlos and Alex are great and very good at listening and explaining. All the PT assistance are very good and professional , patient. Everyone here is very friendly.

Arali West

17:03 22 Apr 19

If I could come here just to hang out with everyone on my spare time, I totally would! Everyone is so friendly and helpful. They never shy away from answering questions. I really appreciate how Dr Carlo will show me why I'm have chronic pain and the steps to take in correcting it. He will even pull out nifty skeleton for a few anatomy lessons ;). Money well-spent. On my way to better health.

Lora Csupak

16:26 22 Apr 19

The drs and staff are very welcoming and knowledgeable. They thoroughly discuss your wellness plan and how to get you healthy and back on track. Would highly recommend them to anyone I know!

Mark Smith

05:25 20 Apr 19

Great staff, nice facility and they helped me get better.

Shawn Krebs

01:38 20 Apr 19

Super friendly and fun team. Great at getting to understand the issue and set a course for pain free life by teaching techniques to do on your own between and after treatments.Also, great at appointment reminders, which is great for people like me... 😀

Michael Noffsinger

00:45 20 Apr 19

You will never find a nicer group of people who take the time to listen to you, laugh along with you, andBring joy along your journey. I way drive out of my way to be here. They seek to be flexible with my schedule! I really recommend a discovery visit to check them out.

Burbon White

23:22 19 Apr 19

Empower is the best. This is the first time that I have been pain free in 4 years. Thank God for Empower.

Andrea Austin

17:39 19 Apr 19

Incredibly friendly, caring staff. My experience was excellent, combined with the knowledge that the therapy was actually helping me. Dr. Alex is phenomenal.

Ashley Bunker

05:52 19 Apr 19

I absolutely love Empower PT. I went to a few places before coming here and I am so glad I’m your patient. The staff is very knowledgeable and precise with positioning. I’m recovering from L5-S1 spinal fusion and I’m getting my life back thanks to the wonderful Dr and Physical therapist at Empower.

Chris Van Dyke

03:45 19 Apr 19

The staff at Empower have totally restored the use of my hand! Thank you

Daniel Webb

01:16 19 Apr 19

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